Welcome to Dewalts Store! These Terms and Conditions govern your use of our website (dewalsstore.com) and all purchases made through our platform. By accessing our site or placing an order, you agree to these terms. Please read them carefully.

1. About Our Store

Dewalts Store specializes in professional-grade cutting tools for woodworking and construction professionals. Our product range includes:

  • Band Saw Blades
  • Circular Power Saw Blades
  • Jig Saw Blades
  • Planer Blades
  • Reciprocating Saw Blades

We serve customers worldwide (excluding certain remote areas and parts of Asia) with a commitment to quality and professional service.

2. User Responsibilities

Account Information

When creating an account or placing an order, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information

Prohibited Activities

You may not:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use our products in violation of safety standards

3. Products and Services

Product Descriptions

We make every effort to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to monitor settings.

Professional-Grade Tools

All our cutting tools are designed for professional use. Customers are responsible for:

  • Selecting appropriate blades for their equipment
  • Following all manufacturer safety guidelines
  • Using proper protective equipment

Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering and Payment

Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation. We reserve the right to refuse any order.

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the selected payment method for the total order amount, including applicable taxes and shipping fees.

Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders resulting from such errors.

5. Shipping Policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Note: Delivery times are estimates and may vary based on location and customs processing.

International Orders

Customers outside the U.S. are responsible for any customs duties, taxes, or fees imposed by their country.

6. Returns and Refunds

Return Eligibility

To qualify for a return:

  • Item must be unused, unsharpened, and in original packaging
  • Return must be initiated within 15 days of delivery
  • Proof of purchase must be provided

Safety Notice: Custom-sharpened or used cutting tools cannot be returned due to safety regulations.

Return Process

  1. Email [email protected] with your request
  2. Receive return authorization and instructions
  3. Ship item with original packaging and RMA number
  4. Wait for inspection and approval (3-5 business days)

Refunds

Approved refunds are processed to the original payment method within 5-7 business days. Original shipping fees are non-refundable unless the return results from our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Dewalts Store or its suppliers and protected by intellectual property laws. Unauthorized use is prohibited.

8. Liability Limitations

Product Use

Dewalts Store is not liable for:

  • Improper use of cutting tools
  • Failure to follow safety guidelines
  • Modifications made to products

Website Use

We are not liable for:

  • Temporary website unavailability
  • Technical issues beyond our reasonable control
  • Inaccuracies in product information

9. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], USA, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

11. Contact Us

For questions about these Terms, please contact:

Dewalts Store
2380 Brooklyn Street, DUNDEE, US 38626
Email: [email protected]